28765 Single Oak Drive, Suite 200 Temecula, CA 92590

Sales: 800-333-1033 Support: 951-252-9400

The Raintree Difference

When we market our products and services, our prospective customers inevitably ask us the same question… "What differentiates Raintree from its competitors?"

In answering this question, we usually clarify if they are asking about our company or products. In most cases, they want to know what makes us better than our competition in both respects. To answer this question, we provide a list of factors that in combination spell out a compelling argument for the superiority of our products and services in the industry. We think it is important to share these important answers to this question with our existing clients. This article will outline what we believe makes Raintree the premier company and product in the marketplace.

1. Our Company Philosophy

Our reputation is only as positive as our last implementation.

This is particularly true for our company as almost all of our new business is a direct result of recommendations by our current clients. Virtually all of our prospective clients request client reference lists. We can complete the most impressive product demonstrations possible, but just one bad client reference will usually jeopardize a potential sale. We continually remind our employees of this fact, and we believe that our level of service reflects this understanding.

2. Our Product's Flexibility and Feature Set

Our clients' system requirements are among the most complex in the industry.

The majority of our clients have previously been on legacy systems that were not able to accomplish the complex operations that they required for best practice results. Raintree is often the selected product after our clients have reviewed other sophisticated systems. With our Rules Based Patient/Client Management scripting abilities, our options in terms of screens, fields, automated alerts, and reports are unlimited. Our clients have selected Raintree because our system is the only product on the market that can accomplish all of their operational goals and objectives.

3. Our Extensive Experience

There are very few problems that Raintree has encountered and not been able to solve.

Because we have experience in many varied healthcare and human services industries, we have developed software tools that have eventually been used in very different settings. Our development toolbox and the experience of our project managers and developers are constantly being expanded due to the thousands of varied system requests made by our extensive client base. Raintree is used by both inpatient and outpatient facilities. We have clients in over 50 healthcare specialties. Our wide variety of specialties makes it necessary for our products to be extremely flexible and user-friendly. There are very few management requirements or issues that we have not encountered over the years. Our growth in these fields is due in large part to our success in providing our customers with the system capabilities they require to meet their most complex operational needs.

These factors as well as many others have contributed to our steady growth over the years. Raintree Systems, Inc. currently has over 2,000 installations and 14,000 licensed concurrent users throughout 47 states. Our clients include for-profit not for-profit organizations and government agencies. Raintree's installations range from single-site to organizations with over 100 locations.