The newly enhanced RTConnect platform serves as a virtual communication hub for remote healthcare workers to engage with patients, teams, providers, referral sources and payors via voice, text and video.

No Cost, No Obligation – For the duration of the COVID-19 crisis, we are providing these communication tools at no cost.
Easy, Fast Setup – Our solutions are ready to use and have the ability to pre-load patient information such as names, email addresses and phone numbers.
Integrated CRM – Our engagement scheduling coordinator allows you to create campaigns and trigger specific actions based off survey feedback as well as coordinate communication profiles.

SECURITY

RTConnect’s virtual voice, text and video capabilities are WebRTC standard and HIPAA compliant. These secure messaging features are programmable and allow you to safely maintain continuity of communication and care.

PERFORMANCE

Our tools are flexible and can work out-of-the-box for now but also have the ability to be seamlessly integrated with your current software, later on. In addition, you can configure communication narratives to your own liking, by setting up specific scripts and applying engagement filters.

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Telehealth Services

RTConnect telehealth solutions enable you to maintain connections with patients, providers and team members within a telehealth video platform to enable virtual check-ins, E-visits, or other telehealth interactions.

Remote Workforce Management

With an integrated virtual phone system, our RTConnect availability management features allow you to successfully support a remote workforce as well as streamline internal operations.

Automated Mass Messaging

RTConnect supports secure text messaging, patient clinical questionnaires, appointment reminders, as well as helping facilitate scheduled or on demand digital messaging via texts and email alerts.

Single Source. Simple Solutions.

Continuity of Communication

RTConnect’s virtual communication tools give you the opportunity to engage and collaborate with patients, providers, teams, referral sources and payors all within one programmable platform.

Inter-office Calling
Remote Availability Management
Recall Health Alerts
Telehealth Virtual Visits & Check-Ins
Appointment Messages & Reminders

Business Continuity

Raintree’s virtual communication hub offers a collection of efficiency tools and engagement campaigns that help improve service flexibility as well as streamline remote workforce management. Visit tracking analytics and appointment statistics also aid in monitoring patient cancellations, which in turn provides you with essential feedback on how to strengthen patient relationships, improve retention and manage alternative methods of providing patient care.

Continuity of Care

Our primary focus is to develop continuity of patient-provider engagement by way of appointment reminders, recall health alerts as well as our virtual telehealth services that are free throughout the course of COVID-19 and now available. We can also help you generate automated mass text and email messages to your patients in addition to sending out email blasts and survey campaigns.

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#NHEW2020

Learn More About National Health Education Week Please click the link below to view the infographic! 🙂 National Health Education Week

Long-Term Healthcare Trends 2020

How COVID-19 Has Shaped the Future of Healthcare The year 2020 has brought many unexpected challenges, but with unexpected challenges come unexpected solutions. Which is why we wanted to discuss the future of healthcare from what has already changed to the ways in which experts anticipate how new technological developments [...]

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The newly enhanced RTConnect platform serves as a virtual communication hub for remote healthcare workers to engage with patients, teams, providers, referral sources and payors via voice, text and video.

No Cost, No Obligation – For the duration of the COVID-19 crisis, we are providing these communication tools at no cost.

Easy, Fast Setup – Our solutions are ready to use and have the ability to pre-load patient information such as names, email addresses and phone numbers.

Integrated CRM – Our engagement scheduling coordinator allows you to create campaigns and trigger specific actions based off survey feedback as well as coordinate communication profiles.