In order for healthcare practices to understand every aspect of their financial and operational performance, they must collect as well as analyze data to identify what changes would improve clinical efficiencies as well as increase revenue. Fortunately, an intuitive and interactive business intelligence (BI) platform can help you leverage all this information to make informed decisions rather than perform manual data gathering. 

While many people recognize the integral role doctors play in the healing and recovery of patients, physical therapists are just as important in helping patients who are injured, have had surgery or need to restore everyday functionality. That's why each year, the Physical Therapy Day of Service (PTDOS) helps raise global awareness for physical therapy (PT) professionals and their contribution to the healthcare industry as well as empowers communities through acts of local volunteering.   

Every healthcare provider knows that the reimbursement process is often lengthy and that there are significant areas for potential loss due to inaccurate filing, premature charge capture or inefficient claims denial management. To counter these challenges, practicing important revenue cycle management (RCM) strategies is essential - click here to learn more about healthcare billing tactics. With an effective approach, you can easily manage all or parts of your billing, beginning with scheduling the initial appointment and concluding with the balance being fully paid.  

While front desk staff and office managers work to ensure that operations run smoothly, the team of therapists, clinicians or doctors at any practice is meant to help optimize the delivery of care as well as gain more clinical efficiencies. In order to do this, providers should implement software solutions that empower seamless collaboration, enable high level automation in addition to enhance engagement, reporting, billing and more. That's why understanding typical processes, identifying bottlenecks and clarifying key features to seek in operational support solutions is critical for any practice looking to implement or upgrade its technology. Click here to learn more about how to effectively switch software.  

Delivering care to young children differs greatly from treating adult patients, which means pediatric practices have unique operational requirements that are best streamlined with specific technology-enabled solutions. Instead of opting for a software tailored to adult therapy, pediatric clinics need a system with specialty specific documentation, interactive engagement and configurable practice management tools that ensure proper storage of electronic medical records (EMR) (i.e. immunization cards, family medical history etc.) as well as adequate reporting capabilities. Also, pediatric therapists should adopt a billing software that includes a pediatric format for notes along with goal banks, assessment content and standardized test data relevant to the population they serve. 

Many healthcare practices recognize the value of delivering quality experiences that make individuals feel appreciated, valued and empowered as partners in clinical decision-making. Gathering insight on the patient experience is critical to meet these goals and the Net Promoter Score (NPS) is a key metric that every healthcare organization can use. By adding NPS to surveys, you can easily evaluate patient satisfaction and put your findings into action by adapting your operations and obtaining more efficient clinical processes. 

Although telehealth adoption was already on the rise before Covid-19, the demand for virtual care has significantly increased since March 2020, which saw a 154% surge in telehealth visits. As healthcare specialties began adapting to telehealth, pediatricians in particular started recognizing the benefits of virtual visits for children as well as how it offered parents more options to actively participate in their child's plans of care. While safeguarding loved ones from virus exposure was a chief concern throughout the pandemic, parents saw that telehealth also gave them the flexibility and convenience to seek continuity of care for their children without even having to leave the comforts of their own home. 

Every May, we celebrate National Mental Health Month, a time set aside to recognize individuals with behavioral and mental health conditions as well as acknowledge the people who support them. In 2019 alone, 51.5 million U.S. adults struggled with mental health issues and because one in five people will experience some form of mental illness throughout their lifetime, chances are we all know someone who is affected.

If you didn't know, April is the month to celebrate the occupational therapy (OT) profession. While patients of all ages benefit from occupational therapy for acute and chronic health conditions, many people do not understand what occupational therapists actually do. That is why, having a dedicated month to celebrate OT brings awareness to a discipline that helps so many people lead better lives.