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Client Testimonial: Heartspring

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Melissa Bergquist

Heartspring, formerly known as the Institute of Logopedics, was founded in 1934 and has been leading innovation in the field of special needs services for children ever since. In fact, their two objectives to help their patients grow and build a life with more independence has remained constant throughout the years.

Additionally, they offer a wide range of services that accommodate the evolving therapy market as well as strive to provide new treatments that have emerged for children both locally and nationally. Several of their programs include pediatric developmental services, applied behavioral analysis (ABA) and their very own non-profit school that offers residential or day school classes that are uniquely based on the National Standards Project developed by the National Autism Center.

One of the key factors of the Heartspring School is their comprehensive care team comprised of professionals within a variety of disciplines, such as certified special education teachers, behavioral specialists, occupational therapists, speech language pathologists, developmental pediatricians, registered nurses and so much more! These initiatives have resulted in achieving unmatched patient satisfaction, "Heartspring has made all the difference in our daughter’s life and, in turn, our family’s lives. Living and learning there has literally saved her.” - Heartspring School Parent

As a practice that transforms lives, Heartspring wanted a software that simplified daily tasks and reduced staff overhead, so that they could spend more time focusing on the wellbeing of their patients. That's why in 2011, they adopted our Connect platform and have benefited from our virtual communication tools that help promote survey campaigns, automate appointment reminders as well as facilitate telehealth visits. They also leverage our report scheduler and patient/provider dashboard, both of which help streamline practice management as well as enhance engagement.

“Raintree is willing to customize a feature to better fit a company’s process. If we have any issues, their representatives are very quick at helping us with resolving the problem.” - Heartspring

From electronic statements to specialty specific clinical documentation, we deliver Software-as-a-Relationship, so that we can help humanize healthcare experiences. Visit our website to learn more about who we are, what we offer and why we do what we do!

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