In order for healthcare practices to understand every aspect of their financial and operational performance, they must collect as well as analyze data to identify what changes would improve clinical efficiencies as well as increase revenue. Fortunately, an intuitive and interactive business intelligence (BI) platform can help you leverage all this information to make informed decisions rather than perform manual data gathering.
Your website is one of the most powerful assets in your marketing toolkit, but only if you optimize it effectively. Simply hosting a few informational pages is not enough to build a strong online presence that generates web traffic and helps your physical therapy practice grow. Instead, you need to pursue effective search engine optimization (SEO) to ensure that search engines like Google, Bing and Yahoo! are able to find your site and make it easily visible to prospective patients.
Many healthcare practices recognize the value of delivering quality experiences that make individuals feel appreciated, valued and empowered as partners in clinical decision-making. Gathering insight on the patient experience is critical to meet these goals and the Net Promoter Score (NPS) is a key metric that every healthcare organization can use. By adding NPS to surveys, you can easily evaluate patient satisfaction and put your findings into action by adapting your operations and obtaining more efficient clinical processes.
The year 2020 has brought many unexpected challenges, but with unexpected challenges come unexpected solutions. Which is why we wanted to discuss the future of healthcare from what has already changed to the ways in which experts anticipate how new technological developments and progressing patient behavioral trends are predicted to continuously impact how medical providers facilitate care even after the CoronaVirus.
With a variety of locations scattered throughout the Pierce County area of Washington state, Olympic Sports and Spine offers both physical and occupational therapy including custom foot orthotics, vestibular rehabilitation, sports specific conditioning programs as well as industrial body mechanics. Along with these services, they also provide interactive education and informative wellness resources that are aimed to motivate patients to continue pursuing self care outside of professional treatments and to promote awareness of how to prevent future injuries.
Business Intelligence (BI) is not just a collection of compiled data, it is an assortment of technologies and tools that help you map out tactical strategies on how to streamline operations. Whether it be in the form of reports, dashboards, graphs, charts and other analytic sources, the true purpose of BI is to influence informed decisions that benefit the stability, longevity and growth of your business.
With states and government officials easing restrictions and beginning to authorize phased reopening, medical practices will certainly begin to see a revitalized surge in patient visits while society continues to learn how to adapt to the new normal. Over time, schedules will start to fill up as patients feel more comfortable venturing outside their homes, regular work days will resume for your staff and of course, the challenges of efficiently monitoring as well as managing your patient revenue cycle will reappear once your business reopens.
While society is just beginning to reopen in phases, the healthcare industry has been facing this new “normal” for quite some time. Whether it be advocating for financial stability or adapting to alternative methods of treatment, therapy practices, behavioral health agencies, specialty clinics and other medical affiliated businesses all have become experts at overcoming the unique challenges of providing patient care during this pandemic.