Whether it be advanced treatment or a regularly scheduled check-up, healthcare delivery cannot merely rely on effective scheduling, billing and reporting. All of these aspects must and should involve some form of engagement so that providers can enhance communication efforts, offer increased accessibility as well as improve patient outcomes.
Even before the pandemic, providers were driving innovation for new forms of virtual care. As Covid-19 has progressed, we have seen the rapid adoption of telehealth as well as recognized the significance of remote patient monitoring devices for those with chronic illnesses or who require continuity of treatment. With these digital technologies revolutionizing patient/provider engagement, more people are looking for ways to honor the hard-working professionals who provide exceptional patient experiences every day. That is why, each April is dedicated to celebrating Patient Experience Week (PX Week) and commemorating community efforts to better advocate for public health.