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Redefining Patient Engagement: Telehealth

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Jessica Shaw

As of early March, telehealth has become the new alternative method of healthcare delivery and has accounted for a majority of patient visits during the beginning of this year. With the adoption of telehealth services becoming more common in late February, it wasn’t until mid April that an overwhelming influx of telehealth visits were scheduled. However, recent studies show a gradual decline in telehealth visits near the end of May, resulting in a significant drop off in June and now July. While certain medical specialties such as dermatology and rheumatology have seen a resurgence of in-person visits, others, particularly physical therapy, pulmonology and some surgical specialties have been most affected by the pandemic and are still seeing in-clinic visit rates below the baseline. This means that for some healthcare providers, telehealth solutions, as of now, are their primary resource to continue caring for their patients. That is why we wanted to list a few different types of telehealth and their benefits in addition to offering some strategic insights of implementing virtual care. 

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