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    Telehealth

    How To Manage Patient Expectations: Why Reviews Matter

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    Soriah Esquivel

    When it comes to establishing a positive online reputation for your therapy and rehab practice, cultivating Google reviews with the help of other engagement tools is paramount. Often these reviews play a vital role in a patient’s first impression, which can set off a chain of expectations that you either did not intend to set, you don’t have the means to fulfill or worse, prevents the consumer from contacting you at all. 

    It can be difficult to strategically maintain a positive digital presence, so join us as we take a deeper look at the power of Google reviews, learn more about evolving patient standards and discover how to foster positive first impressions with your target audiences.

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    Modernizing Healthcare Engagement With SMS: Provider Tactics For Texting

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    Bobbie Byrd

    Today, you'd be hard-pressed to find someone who isn't sending and receiving personal texts every day. However, texting isn't just for social interaction; it can be a powerful tool in all varieties of business and is especially useful in the healthcare industry. From enhancing clinical collaboration to improving patient engagement, texting gives healthcare an avenue for expedient and secure interactions. However, there are some important factors to consider before your therapy and rehab practice dives in.

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    How Telehealth Has Advanced From 2020

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    Soriah Esquivel

    While it’s been a long pandemic, so much has happened in improving how virtual care is delivered! Join us today as we admire the incredible advancements of telehealth since 2020 as well as learn how Raintree’s patient engagement tools have evolved to meet new patient and industry standards.

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    How To Measure Clinical Success

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    Soriah Esquivel

    There are many ways to measure clinical success, with each method having their own unique result. That’s why interpreting these varying outcomes can sometimes prove challenging! For example, one patient may view success as regaining the ability to walk up a flight of stairs, while another views success as retaining the ability to stand. So, how can you analyze those differing expectations and turn it into actionable data?

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    5 Tips For Patient Follow-Up

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    Bobbie Byrd

    One visit to a healthcare professional can remedy many patient problems, but some conditions may require ongoing treatments. This means timely follow-up care is vital for maintaining positive outcomes, fostering reliable relationships and gaining operational efficiencies. Keep reading to learn 5 tips for effective patient follow-up as well as the importance of ongoing and consistent patient communication efforts. 

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    New Year, New Rules Pt.3: The No Surprises Act

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    Bobbie Byrd

    “Surprise billing" may be an unfamiliar term, but chances are you or someone you know has experienced it. If you've been "surprise billed", you have received an unexpected bill from a facility or healthcare provider. This usually happens because you've received medical care from a provider or facility outside your health insurance plan's network. When that occurs, the insurance company isn't paying, so you get the bill -- definitely an unpleasant surprise. Keep reading part three of our "New Year, New Rules'' #rtblogseries to learn more!

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