Patient Experience

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7 Ways You Can Improve Patient Experience… Starting Today

2019-02-28T18:21:36+00:00EHR, Patient Engagement, Patient Experience|

Patient experience is the sum of all interactions patients have with a health care system. It’s considered one of the key elements to delivering healthcare quality, along with safety and effectiveness. In fact, some studies have found that various aspects of patient experience positively influence healthcare processes and outcomes. Here are 7 ways you can [...]

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What Is Your Patient Experience Score?

2019-02-28T18:21:42+00:00News, Patient Experience|

In the 20th century, the science and industry of medical treatment was—as it is today—focused on achieving good performance. However, the definition and metrics that were used to measure the performance of a medical facility like a clinic or hospital were very different from today. In the past, in an effort to keep things simpler [...]

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