Physical Rehabilitation Network (PRN) operates in 16 states and has over 280 clinical locations across the US. Paul Cords, PT, DPT, CIDN, COMT, Assistant Director of PRN, practices part- time as a treating therapist and helps implement technology across clinics.
He sought a solution to significantly reduce the administrative burden of clinical documentation. The search involved looking at both 3rd party solutions and ScribeIQTM, the native AI scribe
solution to Raintree.
The Problem
đź“ť Excessive documentation time: Clinicians spent too much time charting, contributing to burnout
đź“„ Inconsistent note quality and compliance: Documentation standards varied across PRN brands
🧑‍⚕️ Reduced patient interaction: Administrative burden limited time spent with patients
ScribeIQ™ transformed PRN’s documentation workflow. Therapists seeing 16 evaluations per week save approximately four hours per week on documentation, driving measurable improvements in clinical efficiency, documentation quality and compliance, and overall clinician satisfaction.
Solution
PRN decided to implement Raintree ScribeIQ™, an AI-powered documentation tool
using real-time transcription, in a pilot program which quickly became deeply embedded in daily practice. Cords worked closely with Raintree on customized templates to align with its documentation parameters and compliance requirements.
Real-time transcription using wireless microphones allowed therapists to move freely with patients while ScribeIQ™ captured notes in the background that required minimal manual editing. Rapid adoption occurred and produced positive results.
ScribeIQ™ as a tool is saving me so much time as a clinician. I love the fact that it can be there for me. I can trust it and vet what is put in. It's just a different way to do PT.
The Results
Cords emphasizes that the impact goes beyond just speed it’s about changing the fundamental way therapy is delivered.
⚡ Evaluation time reduced: Documentation dropped from ~17 minutes to under 90 seconds once optimized
🗒️ Simplified daily notes: Therapists documented in real time while maintaining patient interaction
✅ Improved compliance: Built-in, real-time checks produced faster notes that consistently met PRN’s audit standards
Read the Full Case Study:
Physical Rehabilitation
Network
