Easterseals DuPage & Fox Valley empowers infants, children, adults, and families affected by developmental delays and disabilities by offering comprehensive therapy and support services throughout Illinois.
As patient volume grew, teams needed to expand access to care without adding administrative burden. Leadership began looking for a single system that could simplify operations, support clinical teams, and bring clarity to financial performance.
The Problem
🧩 Documentation & billing fragmentation: Clinical notes, coding, and billing lived in separate systems, creating gaps and rework
⏱️ Time-intensive administrative workflows: Staff spent hours navigating screens and manual processes instead of focusing on patients
🔗 Need for interoperability: Disconnected tools limited data flow across clinical, operational, and financial systems
As a provider of outpatient pediatric therapy services and audiology, Raintree is the best solution for clinical documentation, billing, collections, and reporting that we've seen.
Solution
Easterseals DuPage & Fox Valley chose Raintree to bring clinical, operational, and financial work into one connected system. Documentation, billing, collections, reporting, faxing, and patient engagement now live in a single platform—eliminating redundant tools and manual workarounds.
With automation, real-time insights, and hands-on training and support, teams work with greater accuracy, efficiency, and confidence across every service line.
The Results
- ⚙️ Operational efficiency: Unified workflows replaced multiple systems, reducing manual work and improving consistency with real-time visibility
- 🩺 Clinical productivity: Streamlined documentation freed up clinician time and strengthened coordination across disciplines
- 💰 Financial outcomes: Automated revenue cycle workflows enabled cleaner claims, faster reimbursement, and clearer financial insight
Read the Full Case Study:
Easterseals
