SMS Terms and Conditions

Raintree may contact you through service and promotional communications, including email, phone, SMS, and in-app notifications.

Service Communications: We may send you important information about our Services or about your business relationship with Raintree. Examples include notices of changes or updates to our Services, billing issues, login attempts, and password resets, sent through any of the channels available to us. If you are a registered User of our Services, you can usually manage your communication and notification settings in your profile settings, or by following the instructions in the communications we send you. You cannot opt out of service communications that are essential to using the Services, such as password resets and billing notices.

Promotional Communications: As a Customer, User, or Prospect, you may also hear from us about new features, additional offerings, events, special opportunities, or other information we think you will find valuable. We may send these through any of our contact channels (such as phone or email), through the Services, or through our marketing campaigns on other sites and platforms.

You can opt out of promotional emails from Raintree by clicking the “unsubscribe” link in any of those emails, or by changing your communication preferences in your account settings (where available). You can also contact us at privacy@raintreeinc.com.

Opting out of promotional communications does not stop important service communications, such as account notifications, security alerts, and transactional messages.

SMS Communications: Raintree will not share your mobile phone number or your consent to receive SMS messages with third parties or affiliates for their own marketing or promotional purposes. We may share this information with service providers who help us deliver and operate our SMS communications on our behalf.