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Connect™: Patient Communications

Modern Patient Engagement for Rehab Therapy

Communicate with purpose and drive better outcomes. Leading therapy organizations use Raintree Connect™ to create modern, impactful patient journeys.

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Connect™ Patient Communications Platform For Physical Therapy And Rehabilitation

"We utilize automated engagement campaigns to monitor dropout rates, which have significantly improved since using Raintree. We also like being able to send out NPS and Therapy Value surveys so we can analyze trends in patient responses."

Joshamos

Josh Amos
Vice President of Pediatric Services

H2Health

Patient Messaging and Communications

Communicate with patients at the right time, on the right channel. From automated email to bidirectional texting, patients stay connected, empowered, and engaged.

  • Appointment Reminders
  • Two-Way Secure Messaging
  • Therapy Value & NPS Surveys
  • Patient Reported Outcomes
  • Patient Recapture
Family And Caregiver Patient Communications For Pt, Ot, Speech Therapy
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Simplify Patient Payments and Strengthen Trust

Automated payment plans, paperless eStatements, and modern payment options make it easier for patients to stay informed and on top of their care. 

  • Automated Payment Plans
  • Paperless Routing
  • PCI-Compliant Credit Card Storage
  • Online Payment Processing

First Come, First Served Waitlist

Our enhanced waitlist functionality saves staff time and boosts appointment fills. Generate texts and emails to invite patients to self-book open slots, reducing scheduling time from 10 minutes to just 1 minute per five patients.

  • Fewer phone calls
  • Faster schedule fills
  • More time for high-value patient care
  • 90% time savings
Net Promoter Score - Physical Therapy Patient Communications

Join the industry-leading practices that partner with Raintree EMR.

Raintree Client: Upstream Rehabilitation Logo
Raintree Client: Easterseals Logo
Raintree Client: First Settlement Physical Therapy Logo
Raintree Client: H2 Health And Lucas Therapies Pt And Ot Logo
Raintree Client: Metro Ehs Pediatric Therapy Logo
Raintree Client: Olympic Sports &Amp; Spine Logo
Raintree Client: Bay State Physical Therapy Logo
Raintree Client: T.e.a.m.4Kids Pediatric Therapy Logo
Raintree Client: Physical Rehabilitation Network (Prn) Logo
Raintree saves us a lot of time. I love all of the features of Connect and what it can do.
Kecia B.
Verified G2 Review
The system as a whole offers a robust set of tools that make scheduling, intake, and reporting efficient. The scheduling system is flexible, the intake process is smooth, and the reporting functionality provides great insights into both patient care and clinic performance.
Courtni D.
Verified G2 Review
With Raintree, we’re able to manage intake, scheduling, documentation, and billing all within a single, integrated system.
Hilary R.
Verified G2 Review
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Goodbye, Paper Faxing​

For many rehab practices, faxing still connects care. We make it efficient and paper-free, digitizing inbound and outbound fax.

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Embedded Telehealth

Built in teletherapy tool enables you to meet your patients where they are. Include multiple participants, share screens, and more.

Rehab Therapy Insights

Articles   |    Events    |     News

Subscribe to the newsletter for expert perspectives and top insights for leading a high-growth PT, OT, SLP, or multi-specialty practice.

A Physical Therapist Works With A Patient Who Sits On A Balance Ball With Her Arms Extended, And A Neural Grid In The Background Illustrating The Topic Of Ai In Physical Therapy.

What Is—and Isn’t—AI in Physical Therapy?

Understand the role of AI in physical therapy, how artificial intelligence differs from automation, and how AI-powered PT is defining the future of care.
Read
A Physical Therapist Holding A Tablet Makes Eye Contact With A Pt Patient Who Touches His Shoulder; Behind Them Is A Sound Wave, Illustrating The Benefits Of Ambient Ai In The Rehabilitation Therapy Setting.

Biggest Benefits of Ambient AI Scribe Tools in Rehab Therapy

Dig into the many benefits of ambient AI in rehab therapy, from reducing clinician burnout to improving documentation.
Read
A Physical Therapy Patient Sits Cross-Legged On The Floor While Watching A Home Exercise Program Mobile App Video, Illustrating The Topic Of Hep Compliance Strategies.

Prioritizing Patient Adherence: 4 Tactics for Improving HEP Compliance

Home exercise program adherence can define recovery in physical and occupational therapy. Use these tactics to boost HEP compliance.
Read
A Physical Therapist Works With A Happy Patient, Who Is Holding Her Arm Up At A Right Angle. Illustrating The Topic: &Quot;How To Increase Patient Referrals To Your Physical Therapy Practice.&Quot;

How to Increase Patient Referrals to Your Physical Therapy Practice

Discover proven strategies to increase patient referrals to your physical therapy practice. Maximize your PT marketing success in 5 important steps.
Read
A Physical Therapist Smiles At A Patient, Who Is Laying On A Yoga Mat With One Leg Elevated In The Air. Illustrating The Topic: &Quot;How To Improve Patient Satisfaction In Physical Therapy Practices Using Business Intelligence Tools And Patient Data&Quot;

3 Ways to Improve Patient Satisfaction (Using Your Data!)

One Chief Clinical Officer shares his data-driven secrets to success. Use these 3 tips to improve patient satisfaction at your outpatient practice!
Read
A Blonde Physical Therapy Patient Wearing A Sports Bra And High-Waisted Leggings Squats With A Barbell On Her Shoulders, Looking Straight Ahead. Illustrating The Topic: &Quot;Patient Journey Map Ways To Ace The Pt Patient Experience&Quot;

3 Steps to a Great PT Patient Experience: Practice Owner Perspective

Physical therapy practice owner, Matt Huey, shares a winning philosophy for enhancing the PT patient experience. Map out a better patient journey!
Read
A Social Media Strategist Holds A Tablet While Sitting At A Desk In A Physical Therapy Clinic. Illustrating The Topic: &Quot;Social Media Calendar Planning For Rehab Therapy Practices&Quot;

Social Media Calendar Planning Guide for Rehabilitation Therapy (+ Free Template)

Stay organized with social media calendar planning for PT, OT, SLP, and multi-specialty practices. Create your own (or start with our free template)!
Read
Two People Face A White Board, Which Is Full Of Physical Therapy Marketing Ideas. Illustrating The Topic: &Quot;Direct Access Physical Therapy Marketing Strategies.&Quot;

8 Marketing Strategies for Direct Access Physical Therapy

These direct access physical therapy marketing strategies will help you attract new patients and increase self-referrals to your PT practice.
Read
Three People Pose For A Picture, Looking At The Camera. The Group Includes Two Younger Adults, Perhaps Caregivers Or Physical Therapists, And One Older Patient Who Holds A Tablet Device. Illustrating The Topic: &Quot;Generational Trends In Patient Engagement For Rehabilitation Therapy Practices.&Quot;

Generational Trends in Patient Engagement: Preferences, Expectations, and Tips for Providers

Refer to these generational trends in patient engagement to fine-tune your practice's goals, tools, and communication strategies.
Read
A Physical Therapist Meets With A New Patient, Who Has A Pained Expression. Illustrating The Topic: &Quot;Attracting New Patients To Your Outpatient Pt, Ot, Slp Or Multi-Specialty Rehabilitation Therapy Practice.&Quot;

Playbook: Attracting New Patients in Outpatient Therapy in 2024

Discover the ultimate playbook for 2024, featuring top strategies for attracting new patients to your outpatient PT, OT, SLP or multi-specialty practice.
Read

You don't have to grow it alone.

Let’s connect. We’d love to share what’s working for the nation’s most ambitious, growth-oriented therapy practices.

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Raintree G2 Awards - Winter 2026