Remember the days when all you needed to grow your small practice was a healthcare provider or two, an office administrator and some comfy waiting room chairs? Well - today's market dictates what you'll need if you want to see operational growth as well as differentiate yourself from competitors. First on the list? A configurable system for your EMR/EHR (electronic medical/health records) that includes features such as patient self-scheduling, interactive reporting, interoperable billing and specialty specific documentation.
Every healthcare organization should leverage technology-enabled solutions in order to effectively handle the unique complexities of day-to-day clinical tasks as well as maximize security, promote engagement and optimize efficiencies. Designed to run independently without input from other systems, stand-alone software solutions are beginning to influence both the technology and healthcare industry, since they are able to perform interoperable tasks such as telehealth, data analysis, revenue cycle management (RCM) as well as billing.
No one could have predicted that a global pandemic would upend life as we knew it in 2020. Without question, we've made significant progress in understanding, treating and implementing countermeasures to address COVID-19 as well as evolving how we approach healthcare indefinitely. As of this month, CDC estimates that half of the U.S. population has been fully vaccinated against COVID-19, with most being aged 65 or older.
Still, one question is especially prominent: where are we now and when will this end? While the answer is unprecedented, we can expect healthcare to continue evolving with tools like telehealth and remote patient monitoring. Click here to read more about how COVID has redefined engagement.
Quality healthcare is generally high on everyone's priority list, but patients may need to engage with multiple clinicians, including a primary care provider and several specialists. If providers don't proactively share information and coordinate treatments, individuals may not receive the proper care they need - leading to diminished outcomes or poor patient experiences. However, your practice can implement proven solutions that support a collaborative care approach.
While front desk staff and office managers work to ensure that operations run smoothly, the team of therapists, clinicians or doctors at any practice is meant to help optimize the delivery of care as well as gain more clinical efficiencies. In order to do this, providers should implement software solutions that empower seamless collaboration, enable high level automation in addition to enhance engagement, reporting, billing and more. That's why understanding typical processes, identifying bottlenecks and clarifying key features to seek in operational support solutions is critical for any practice looking to implement or upgrade its technology. Click here to learn more about how to effectively switch software.
Delivering care to young children differs greatly from treating adult patients, which means pediatric practices have unique operational requirements that are best streamlined with specific technology-enabled solutions. Instead of opting for a software tailored to adult therapy, pediatric clinics need a system with specialty specific documentation, interactive engagement and configurable practice management tools that ensure proper storage of electronic medical records (EMR) (i.e. immunization cards, family medical history etc.) as well as adequate reporting capabilities. Also, pediatric therapists should adopt a billing software that includes a pediatric format for notes along with goal banks, assessment content and standardized test data relevant to the population they serve.
Many healthcare practices recognize the value of delivering quality experiences that make individuals feel appreciated, valued and empowered as partners in clinical decision-making. Gathering insight on the patient experience is critical to meet these goals and the Net Promoter Score (NPS) is a key metric that every healthcare organization can use. By adding NPS to surveys, you can easily evaluate patient satisfaction and put your findings into action by adapting your operations and obtaining more efficient clinical processes.
As we continue to adjust to a somewhat normal state here in America, many businesses and public spaces are beginning to see an uptick in activity. But, what does this mean for healthcare providers? Continue reading to learn more about how you can leverage digital tools to manage the influx of in person appointments.
Although telehealth adoption was already on the rise before Covid-19, the demand for virtual care has significantly increased since March 2020, which saw a 154% surge in telehealth visits. As healthcare specialties began adapting to telehealth, pediatricians in particular started recognizing the benefits of virtual visits for children as well as how it offered parents more options to actively participate in their child's plans of care. While safeguarding loved ones from virus exposure was a chief concern throughout the pandemic, parents saw that telehealth also gave them the flexibility and convenience to seek continuity of care for their children without even having to leave the comforts of their own home.
With new methods of treatment, updated technologies and cutting-edge research moving the field forward, healthcare is constantly evolving. This means every aspect of patient care has to keep up, including the software you use day in and day out. While taking on a new platform can be a daunting process since it impacts every aspect of your business, you can significantly mitigate the disruption to your patients and staff by planning ahead. That is why we have broken down "the switch" into these five painless steps.