Client Testimonial: Physical Therapy Specialists
As a family operated business since 1994, Physical Therapy Specialists is a specialized fitness and...
With our consistent, tedious push towards the new normal, it isn’t a surprise that physical therapists and other healthcare professionals are reporting increased feelings of stress. Not only are practices experiencing an influx of appointments (both in person and via telehealth), but offices are having to adjust to evolving patient standards of care such as the convenience of E-Statements or the flexibility of self check-in kiosks. That’s why we want to discuss the causes of burnout for physical therapists and explore some ways practice owners can not only support their staff but also better empower their entire organization!
Too Much Paperwork
Let’s start with the obvious - more appointments means more manual labor! The hassle of staying organized is made even harder when you have to keep track of messy stacks of paper that pile up and get in the way. This also leads to duplicate content, no standardization and even forgotten information. By leveraging electronic medical/health records (EMR/EHR), you can utilize technology-enabled solutions that help your therapists efficiently manage patient documents as well as streamline clinical workflows. Click here to learn more about the benefits of data-driven automation!
If a practice operates inefficiently, that impact is felt by everyone - especially healthcare providers and the patients within their care. From documentation to engagement to billing, every inconsistency is time and money wasted. For providers, this means burnout can result from the over-exertion it takes to correct poor workflows that may be setting them up for failure. Whether you forcibly model your business after a competitor or have simply outgrown your current system, it’s important to analyze and address your unique needs. Business intelligence and analytics can offer valuable insights into your operations and encourage more strategic decision making.
As a leading healthcare solutions provider, we understand that managing any type of business can be difficult; however, practices that use outdated systems with inadequate billing and manual workflows often lead to monies misspent, wasted or worst - lost. If you can find a configurable system that maximizes your revenue, you will be able to amend employee wages and capitalize on your profits! Take a look at some of these revenue cycle management strategies that may help.
Any disconnection in leadership leads to miscommunication, distrust and inevitably, low morale or burnout. For many practices, the source of this divide is usually due to internal barriers between providers and office administration staff. Here are a few ways you can maintain consistent outreach across all departments.
For many organizations, it is understandably important for key performance indicators (KPI) or some form of measurable goal to be set and met by billing fulfillments, campaign releases, etc. However, how these goals are executed and monitored can cause provider burnout if they don’t align with the available resources or current trajectory of the company.
For example, if goals are set with unsupported data, are not able to be realistically achieved or do not serve the legitimate needs of your practice - there may be increases in staff frustration. Furthermore, if there are no goals at all or if outcomes are too slow to come to fruition, burnout can result from a combination of being overworked and feeling undervalued.
Therefore, it is important that your practice has access to data that helps you:
Equip Your Practice With An All-In-One Platform
With an all-in-one digital healthcare platform, you can easily enhance patient engagement and elevate practice management, no matter how large or small your business is! Adopting a collaborative care approach and incorporating software built to accommodate your unique complexities are both equally important for small clinics eager to expand as it is for large enterprise networks looking to sustain growth.
Although burnout for healthcare providers is at an all time high due to the pandemic as well as the swiftly approaching new year, it is important to remember that there is an abundance of tools and resources out there for your practice to find the perfect balance. Check out our website and explore our technology-enabled solutions that can help you do just that!
As Raintree's Creative Content Manager, I enjoy both creative and technical writing. Some of my passions include art, anthropology, music, cooking and traveling to new places. I hope you enjoy this article, please feel free to comment and share!