Senior executive brings 25 years of experience leading client success functions
TEMECULA, Calif., Aug. 23, 2023 – Raintree Systems, a leading provider of software solutions
for the therapy and rehab industry, announced today that Megan MacLean, a seasoned
executive with deep experience in every aspect of sales, service, and customer success, has
been appointed Chief Customer Officer.
In her new role, MacLean will oversee Raintree’s client success management, professional
services, customer support, and learning and development teams.
Over the past 25 years, MacLean has had a distinguished career leading the client success
functions of highly successful software companies and consulting firms. In her most recent role
as Chief Customer Officer at Vendavo, MacLean was instrumental in driving rapid growth and
achieving remarkable client outcomes. MacLean has earned a reputation in the technology
industry for leading exceptional teams, instituting meticulous, customer-centric processes, and
building deep, enduring client relationships.
“We are delighted to welcome Megan MacLean to the Raintree team as our new Chief
Customer Officer,” said Nick Hedges, CEO, Raintree. “Hiring an executive of Megan’s caliber
represents our commitment to rapidly becoming a world-class software company while
retaining and building upon our relentless focus on customers.”
“Raintree has built its identity on helping therapy professionals to give better care and achieve
superior outcomes for everyone,” said MacLean. “I’m excited to join the Raintree team to
contribute my experience setting strategy, developing teams, and directing all facets of service
delivery and customer success.”
Prior to Vendavo, MacLean held leadership roles with Arthur Andersen Business Consulting and
Exemplary Software. She holds an advanced degree in computer science from the University of
Witwatersrand in Johannesburg, South Africa.
About Raintree Systems
Raintree is the preeminent platform for enterprise and mid-sized therapy provider
organizations. They have a proven track record of success and client satisfaction providing
solutions in patient engagement and communications, clinical documentation, revenue cycle
management (RCM), and business intelligence/analytics for physical therapy, occupational
therapy, speech therapy, audiology, and ABA across all treatment settings. From pediatrics to
geriatrics, Raintree has more than 2,500 implementations and more than 25,000 users daily. Its
commitment to “Software-as-a-Relationship” uniquely distinguishes it from other providers in
the market. To learn more about Raintree, visit https://www.raintreeinc.com/.
Media contact: Marcia Rhodes, mrhodes@acmarketingpr.com
