Reflecting On 2021
For all of us here at Raintree, the theme for 2021 was perseverance. As we started the year continuing to battle COVID, making decisions on vaccinations, travel and social gatherings, we were challenged to be good citizens. For many of us that meant masking, social distancing, waiting anxiously for COVID test results and for some, attending funerals.
While this continued to wear down our hearts and minds throughout the year, nobody was prepared for the ultimate challenge that we faced together - losing our founder and my husband, Richard Welty. The devastating manner in which we lost him had a profound impact on us all.
However, throughout this loss, my guiding light was Richard’s constant and persistent focus on the wellbeing of our clients, employees and product. Even up to the night prior to his passing, we discussed how to deliver better training, how we could provide better revenue cycle management services and our planned expansion with the conference center. He truly and deeply wanted a brighter future for us all.