Remember the days when all you needed to grow your small practice was a healthcare provider or two, an office administrator and some comfy waiting room chairs? Well - today's market dictates what you'll need if you want to see operational growth as well as differentiate yourself from competitors. First on the list? A configurable system for your EMR/EHR (electronic medical/health records) that includes features such as patient self-scheduling, interactive reporting, interoperable billing and specialty specific documentation.

A strong digital marketing strategy sets you up for success as it allows you to attract new patients, maintain clinical satisfaction and stay on top of current healthcare trends such as new patient standards or upcoming technologies.  In fact, 68% of U.S. healthcare marketers are placing an emphasis on social media marketing as more patients are eager for the convenience of online engagement and accessibility. From regularly maintaining your website or improving your SEO (search engine optimization), following these social media best practices and keeping a fresh perspective will help you gain more exposure as well as effectively grow your small business.

Whether it be advanced treatment or a regularly scheduled check-up, healthcare delivery cannot merely rely on effective scheduling, billing and reporting. All of these aspects must and should involve some form of engagement so that providers can enhance communication efforts, offer increased accessibility as well as improve patient outcomes.

Even before the pandemic, providers were driving innovation for new forms of virtual care. As Covid-19 has progressed, we have seen the rapid adoption of telehealth as well as recognized the significance of remote patient monitoring devices for those with chronic illnesses or who require continuity of treatment. With these digital technologies revolutionizing patient/provider engagement, more people are looking for ways to honor the hard-working professionals who provide exceptional patient experiences every day.  That is why, each April is dedicated to celebrating Patient Experience Week (PX Week) and commemorating community efforts to better advocate for public health. 

Welcome to part two of our insurance communication blog series, where we’re working to help close the gap in patient-to-provider engagement regarding insurance and medical billing costs. Today, we are highlighting some powerful tools that can help providers optimize the way in which they convey pricing and billing information to their patients. Continue reading to learn why clarity throughout the entire billing process can ultimately lead to increased revenue for healthcare practices. 

For many people, medical insurance and billing are complicated topics. In fact, studies show that confusion over medical bills as well as higher patient expectations regarding price transparency are increasing in America. That is why today, we are doing our part to help bridge the insurance communication gap by providing insightful information that is aimed to help patients better navigate their healthcare costs. Stay tuned for part 2 next week that will target optimized providers!

Within the last year we have experienced a huge boom in the use of Telehealth and remote patient monitoring (RPM) tools as solutions to continuity of care for providers across the spectrum of healthcare. Although RPM has certainly become more popular due to quarantine - it has always been an important tool for providers. Continue reading to learn more about RPM and why it is such a critical asset to healthcare practices and patients alike.

As we have weathered the pandemic, the utilization of Telehealth has provided a much needed platform for patients and providers alike to be able to connect as well as perform. However, Telehealth has quickly evolved from what was a temporary lifeline to what is now an industry standard necessity when it comes to stabilizing service delivery. That is why, today we are discussing the persistent relevance of Telehealth and how patient engagement continues to adapt to the progressive needs of the healthcare industry.

As you may know from part 1 of our #NEDA series, this week has been dedicated to increasing National Eating Disorders Awareness. While we have already discussed its history and purpose, today we want to dive deeper into the affects eating disorders have not only on the body but also on the mind.

Eating disorders have been a prevalent problem in America for decades. In fact, about 20 million women and 10 million men experience eating disorders at some point in their lifetime. That is why so many organizations across the country come together to improve education and increase advocacy for National Eating Disorder Awareness Week. With eating disorders categorized as a behavioral and mental illness, it is important, now more than ever, to discuss the significance of total body wellness. Although people may not initially be perceived as someone who suffers from an eating disorder, a person's health should not always be determined from how they look but in most cases how they feel both physically and mentally. Keep reading to learn more about #NEDA awareness!