While front desk staff and office managers work to ensure that operations run smoothly, the team of therapists, clinicians or doctors at any practice is meant to help optimize the delivery of care as well as gain more clinical efficiencies. In order to do this, providers should implement software solutions that empower seamless collaboration, enable high level automation in addition to enhance engagement, reporting, billing and more. That's why understanding typical processes, identifying bottlenecks and clarifying key features to seek in operational support solutions is critical for any practice looking to implement or upgrade its technology. Click here to learn more about how to effectively switch software.
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Your website is one of the most powerful assets in your marketing toolkit, but only if you optimize it effectively. Simply hosting a few informational pages is not enough to build a strong online presence that generates web traffic and helps your physical therapy practice grow. Instead, you need to pursue effective search engine optimization (SEO) to ensure that search engines like Google, Bing and Yahoo! are able to find your site and make it easily visible to prospective patients.
Many healthcare practices recognize the value of delivering quality experiences that make individuals feel appreciated, valued and empowered as partners in clinical decision-making. Gathering insight on the patient experience is critical to meet these goals and the Net Promoter Score (NPS) is a key metric that every healthcare organization can use. By adding NPS to surveys, you can easily evaluate patient satisfaction and put your findings into action by adapting your operations and obtaining more efficient clinical processes.
As we continue to adjust to a somewhat normal state here in America, many businesses and public spaces are beginning to see an uptick in activity. But, what does this mean for healthcare providers? Continue reading to learn more about how you can leverage digital tools to manage the influx of in person appointments.
Nowadays, society is so technology driven that if you run a therapy practice but don’t have a strong online presence, you’re probably losing out on new patients and referrals. That’s why, developing a digital content strategy is critical for your business to foster relationships with current patients, improve customer satisfaction and engage new users. Keep reading to learn more!
With telehealth solutions increasing exponentially in both usage and popularity, some healthcare specialties, in particular behavioral and mental health, have seen a big shift towards continuity of virtual care. A trend projected to persist even beyond the end of the pandemic.
Since the rise of the digital age, technology has impacted our everyday lives and continues to...
Whether it be advanced treatment or a regularly scheduled check-up, healthcare delivery cannot merely rely on effective scheduling, billing and reporting. All of these aspects must and should involve some form of engagement so that providers can enhance communication efforts, offer increased accessibility as well as improve patient outcomes.
Even before the pandemic, providers were driving innovation for new forms of virtual care. As Covid-19 has progressed, we have seen the rapid adoption of telehealth as well as recognized the significance of remote patient monitoring devices for those with chronic illnesses or who require continuity of treatment. With these digital technologies revolutionizing patient/provider engagement, more people are looking for ways to honor the hard-working professionals who provide exceptional patient experiences every day. That is why, each April is dedicated to celebrating Patient Experience Week (PX Week) and commemorating community efforts to better advocate for public health.
Sphere is a leading financial technology and software company revolutionizing integrated commerce solutions for healthcare and its synergistic verticals. Trusted by the nation’s largest health systems, Sphere delivers a highly integrated cloud-based platform that reduces friction and facilitates better and more secure patient payments that drive revenue. Sphere’s Health iPASS platform enhances provider revenue collection by simplifying the patient check-in process, facilitating pre-service, time-of-service and post-service engagement as well as payments through an innovative, multi-channel virtual software interface. READ THE FULL PRESS RELEASE HERE.